Monday, February 23, 2009

When to say goodbye


Just this week, my mailing list service run by an American startup went literally belly up. There I was wondering why I couldn't send out my newsletter when I received an email saying that due to the financial meltdown the company (which incidentally went to great lengths to get my custom in the first place) had to close IMMEDIATELY.

Just like GTV there was absolutely no notice given.

I have also previously had the misfortune of having both my broker and bank also go the titanic way.

So is this what is to be expected as a normal occurrence?

Today's Business Daily in an article "Watch out for tell-tale signs that a company is going bust" writes that the right time to assess the business credibility and sustainability of who you deal with is now.
"The best time to be spotting the signs of mounting risk is before the juggernaut goes off the road." - Business Daily, Feb 24, 2009

Unfortunately, very often we witness rapid expansions of our banks, brokers and even supermarkets. However, there is also the excuse we tell ourselves, that if they run out of liquidity, they will be propped up, preety much in the same way the US government is propping up American industry. However, while Kenya is grappling with financial crisis of its own, I think we need to re-assess that supposition.

Read "Watch out for tell-tale signs that a company is going bust"

Postscript: Finally, it seems that Kenya's new Finance Minister Uhuru Kenyatta is hearing the cries of "UNGA" from Kenyans. Yesterday, while introducing a new budgeting mechanism, Mr. Kenyatta said that the days of large Kenyan delegations flying across the globe are over. More importantly he said that the government should in turn be more accountable to the people of Kenya. As the Daily Nation editorial says: "Uhuru is a new broom; let him sweep clean". We at Yipe couldn't agree more.

Thursday, February 12, 2009

Accountability: its about time!

This week Nigerian Agency for Food and Drug Administration and Control (NAFDAC) drug regulators announced they arrested 12 people in connection with the poisoning of 111 babies with a tainted teething medicine. If convicted NAFDAC says the 12 face upto 15 years behind bars or a US$ 3,500 fine.

The teething gel, ironically called "My Pikin" (my baby in pidgin) which contained a chemical substance, diethylene glycol that is commonly used as engine coolant, has already claimed 84 children’s lives.

On this side of the continent, impunity seems to be the name of the game as exhibited in the “trashed” report on defunct Nyaga Stockbrokers. By far in its time one of the more popular stockbrokers (as evidenced by long queues outside its Nation House headquarters in Nairobi), the report outlines a long standing fraud by the brokerage firm on unsuspecting investor clients.

Yesterday’s editorial in the Business Daily also pointed to further collusion in not pursuing the fraud. The paper’s journalists, as reported in the editorial, were dissuaded from investigating the Nyaga forensic report by industry insiders on the pretext that reporting on the Nyaga Stockbroker report “would erode investor confidence in the stock market”.

“Many sources talked to in the run-up to publication of our report on the Nyaga Stockbrokers fraud on Tuesday have, for instance, suggested that we should not carry the story for the simple reason that it would erode investor confidence in the stock market.

In these people’s world, stealing investors’ money, forgery, and engagement in illegal activities such as margin trading do not have any impact on investor confidence so long as the victims do not find out that they are being fleeced.” - Editorial: Investors deserve better than a landscape of fraud and graft, Business Daily, February 11, 2009


This burying of heads in the sand for the sake of keeping things “sawa” is what has led to the perpetuation of fraud and impunity in our society. When regulators and colleagues in the brokerage industry collude to hide evidence of fraud from the public, in the mistaken belief that “confidence” is at stake - of course it is at stake!

To allow the unsuspecting public to continue to invest in shams, when one knows the real story behind them, makes the abettor just as liable as the fraudster themselves.

As for the Capital Markets Authority where some of their officers did report anomalies in Nyaga and where nothing was done for five years, it is beyond comprehension how they have been allowed to sit on the forensic report since the end of last year on the pretext that they have to ensure its veracity! With such a slow pace in holding the fraud masterminds to account, it is such actions that do lead to “low investor confidence”. If our money will not be protected by the CMA who have dragged their feet in holding the wrongdoers to account, then why even be surprised when IPO’s such as Co-operative only subscribe upto 70%?

To know and not to do is not to know

Just yesterday in the UK, ex-HBOS bank chief Sir James Crosby quit as deputy director of the Financial Services Authority, after a memo was produced suggesting he’d sacked his head of risk back in 2005 for suggesting the bank’s strategy was too risky.

In China, 2 dairy company executives were sentenced to death, whilst the company’s board chairperson will spend the rest of her life behind bars for selling milk contaminated with melamine.

Nigeria has also started proceedings against the “My Pickin” poisoning culprits.

In Kenya, financial fraud scams have not taken any lives as yet. However, if we allow the Nyaga report to go unaccounted for, then we fully deserve to be scammed by the next Bernie Madoff that crosses our path!

Now, TODAY is the time to demand accountability – from our brokers, the regulators, our leaders, our managers, our employees, our friends, our family, and most importantly ourselves.

Wednesday, February 4, 2009

The football match will not be televised!

The same blank screen faced many bar and restaurant owners across East Africa last week. GTV the pay television network left many literally in the dark, wondering how they would explain to their patrons why they could not show them the live broadcast of the Manchester United and Everton match. Indeed the English Premier League generates as much if not more following amongst East Africans compared to say CECAFA. League fans have in turn boosted the earnings of many entrepreneurs in the hospitality industry, and thus the blank screen was not welcome to many.

The only consolation GTV could offer their customers was a short message that the company had ceased its operations. This was done without any prior notice. According to the parent company, Gateway Broadcast Services (GBS), the global financial meltdown had given the company no choice but to cease operations. In less than two years the company that changed the face of pay-TV was no more.

If anything GTV will be remembered for was that it challenged front runner DStv who in turn had to fight to woo middle income customers by lowering prices and offering numerous promotions. GTV had even-one upped DStv in its billing. In October last year the company unveiled an innovative payment system that enabled customers to pay their monthly subscription fees using scratch cards. Compared to the long queues faced by customers of its competitors this was revolutionary.

Then having the exclusive rights to broadcast English Premier League matches, the company seemed on its way to actually facing up to market leader DStv in a new way. This also paved the way for new entrants such as Zuqka as more people realised that a little extra money spent to get pay-TV could greatly enhance their choice of programmes and home entertainment experience. DStv even introduced a package with a few target selected channels that was competitively priced to reach the same middle to low income market.

But all that is water under the bridge. So what now?

DStv can now reclaim its customers. GTV’s fall has not quenched our thirst for football. The match must go on, and now restaurant and bar owners will have to fork out for super sports if they are to keep their custom. As for Zuqka, their market is still assured with younger and less well off consumers.

What about any new entrants?

The way GTV just closed without notice has made it an uphill task for any entrepreneur thinking of coming onto the market. How to convince those business owners, the scratch card distributors and the consumers to trust a new upcoming entrant will be an uphill task. However, with rights maybe to start airing local championships live, you never know. After all, the match must be televised, wapende wasipende!